IT and its Impact on Airline Operations

On Saturday 27th May 2017, as many travellers were beginning their journey to enjoy some spring sunshine over the bank holiday weekend, British Airways experienced a catastrophic failure of their IT systems leading to a virtual grounding of the national carrier. This resulted in over 700 cancelled flights during one of the busiest holiday periods of the year. Background A Business Impact Assessment identifies all discrete self-contained systems such as your email platform and assesses how it’s loss would affect the business as a whole. Systems whose loss or compromise would immediately stop the company’s ability [...]